Privacy Policy
Privacy Policy
Last updated: September 29, 2026
Taqtik Health respects the privacy and confidentiality of the people who use our websites, patient services and digital health tools. This Privacy Policy describes, at a general level, the types of information that may be collected through Taqtik Health services, how that information may be used and the choices available to users.
Information We May Collect
Depending on the services you use, information associated with Taqtik Health may include:
- name and contact information;
- account and profile information;
- information you provide during registration or onboarding;
- health and wellness information you choose to enter into the platform;
- information associated with connected health or activity devices when you choose to connect a supported device;
- information about your participation in programs, challenges, education or Community features;
- communications you send to Taqtik Health; and
- technical information necessary to operate, secure and improve our digital services.
How Information May Be Used
Information may be used as appropriate to provide and operate Taqtik Health services, including to:
- create and maintain your account;
- provide patient-facing health tracking and support tools;
- display information and progress associated with your account;
- support connected-device and manual health-data features;
- provide education, reminders, challenges, achievements and engagement features;
- enable Community features when you choose to participate;
- support participating clinics and healthcare programs where applicable;
- respond to support requests;
- maintain the security and reliability of the platform; and
- improve Taqtik Health services and user experience.
Health Information
Some Taqtik Health services are designed to help users record, review or share health-related information. The information available to Taqtik Health depends on the services being used, the information you provide and, where applicable, the devices or healthcare programs connected with your account.
Taqtik Health limits access to personal and health information to authorized individuals who require the information for an appropriate business, operational, healthcare or legal purpose.
HIPAA and Healthcare Provider Programs
When Taqtik Health provides services on behalf of a clinic, physician practice or other healthcare provider, certain health information may be Protected Health Information (PHI) under HIPAA. In those circumstances, Taqtik Health acts as a Business Associate of the healthcare provider and handles PHI in accordance with the applicable Business Associate Agreement and HIPAA requirements.
For more information, please review our HIPAA & Health Information Privacy page.
Connected Devices and Manual Entries
Connecting a wearable or other supported device is optional unless a specific healthcare program tells you otherwise. If you connect a supported device, information made available through that connection may be used to provide applicable tracking, progress and engagement features.
Users who do not use a connected device may be able to enter supported information manually.
Community
Taqtik Health may provide optional Community features that allow members to interact with other participants.
Information you choose to post or share in Community areas may be visible to other authorized Community members. You should not post information that you do not want other Community participants to see.
Community participation is optional and should not be used to communicate urgent or emergency medical information.
Service Providers
Taqtik Health may use service providers and technology partners to operate, host, secure, communicate through or support its services. Information should only be made available to service providers as reasonably necessary for the services they perform and subject to applicable contractual, privacy and security requirements.
Sale of Personal Information and Advertising
Taqtik Health does not sell personal information or Protected Health Information (PHI). We do not share personal or health information with third parties for their own advertising purposes.
PHI handled by Taqtik Health on behalf of a healthcare provider is not sold or used for marketing and is handled in accordance with the applicable Business Associate Agreement and HIPAA requirements.
Information Security
Taqtik Health uses administrative, technical and operational safeguards intended to protect information against unauthorized access, use, alteration or disclosure. No electronic system or method of transmission can be guaranteed to be completely secure.
Security Incidents and Notifications
If Taqtik Health becomes aware of a breach or security incident involving personal information or PHI, we will investigate and provide notifications to affected individuals, healthcare providers, regulators or other parties when required by applicable law or contractual obligations.
Retention
Information may be retained for as long as reasonably necessary to provide services, maintain appropriate business and operational records, meet legal or regulatory requirements, resolve disputes and protect the security and integrity of Taqtik Health services.
Your Choices
Depending on the service and applicable requirements, you may be able to review or update account information, choose whether to participate in optional Community features, choose whether to connect a supported wearable or device, and contact Taqtik Health with questions about your personal information.
Privacy Rights and State Health Privacy Laws
Depending on where you live and the laws that apply to you, you may have rights concerning your personal information, including rights to request access to, correction of, or deletion of certain personal information.
Taqtik Health responds to applicable privacy requests in accordance with relevant law, including applicable requirements of the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), and Washington’s My Health My Data Act.
These rights may differ when information is Protected Health Information handled on behalf of your healthcare provider. Requests concerning PHI should generally be directed to your healthcare provider as described in our HIPAA & Health Information Privacy information.
Account and Data Requests
You may contact Taqtik Health to request access to, correction of, or deletion of personal information associated with your account, subject to applicable legal, healthcare, record-retention and security requirements.
Privacy and data requests may be submitted to care@taqtik.com. We may need to verify your identity before completing a request.
AI Counselor
The AI Counselor is an optional feature. When you use it, your messages and the AI’s responses are processed by a third-party AI service provider under contractual confidentiality and security obligations. Your clinical records, device data and profile information are not automatically included in AI Counselor conversations.
You may choose to email a conversation to yourself. It will be sent only to the email address on your account. Standard email may not be encrypted, and once delivered, the message is managed by your email provider.
Cookies and Website Technologies
Taqtik Health websites may use cookies or similar technologies that are necessary for website operation, account sessions, security, preferences, analytics or service improvement. Browser settings may allow you to control some cookies, although disabling necessary technologies may affect website functionality.
Third-Party Services
Taqtik Health services may contain links to or integrations with third-party services. The privacy practices of third parties are governed by their own policies and are not controlled by this Privacy Policy.
Changes to This Policy
This Privacy Policy may be updated as Taqtik Health services evolve or as privacy and operational requirements change. The current version will be posted on this page with an updated revision date.
Contact Us About Privacy
Questions about this Privacy Policy or the handling of personal information can be directed to: