Remote Patient Monitoring (RPM) Privacy Policy

Remote Patient Monitoring (RPM) Privacy Policy

Effective Date: July 1, 2025

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

1. Introduction

Welcome to TaqTik Health Inc. (“TaqTik,” “we,” “us,” “our”). We provide remote patient monitoring (“RPM”) services, including wearable device integration, AI-driven insights, care coaching, and telehealth follow-up (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information, and your rights regarding your data.

2. Information We Collect

A. Personal & Account Information

  • Identifiers: Name, date of birth, email, phone, mailing address. 
  • Billing & Health Insurance: Payment and insurance details for service delivery. 

B. Health & Device Data

  • Vital Signs: Heart rate, blood pressure, oxygen saturation, respiration, temperature, weight, glucose, sleep metrics, activity levels collected via connected devices—mirroring practices of Current Health. 

C. Technical & Usage Data

  • Device/app logs, IP addresses, session timestamps, support interactions, analytics data for improvement—similar to HealthSnap’s platform analytics approach. 

3. How We Collect Data

  • User-provided: During account setup, coaching sessions, support engagement. 
  • Device integration: Wearables and sensors automatically transmit health data. 
  • Platform analytics: Includes anonymized usage and performance metrics, via third-party processors bound by HIPAA-compliant agreements. 

4. How We Use Your Data

  • Service delivery: Monitoring vitals, sending alerts to care teams, facilitating coaching. 
  • Platform improvement: Developing predictive analytics for better care (de-identified). 
  • Operational purposes: Billing, customer support, account administration. 
  • Legal compliance: Addressing legal obligations, public health reporting, court orders. 

5. Data Sharing & Disclosure

We may use or disclose your health information without your authorization for treatment (e.g., sharing data with your physician), payment, and healthcare operations (e.g., quality assessment).

  • Healthcare providers & care teams: To deliver clinical monitoring and follow‑up. 
  • Business Associates: Third-party vendors (device manufacturers, cloud services, analytics) only under HIPAA Business Associate Agreements. 
  • Legal obligations: Compliance with law, court orders, public health requirements. 
  • Research & population health: Only de-identified or aggregated data—not personally identifiable—used for analytics and research. 

6. Data Retention & Security

  • Retention: Kept during service period and up to 6 years thereafter, aligning with industry standard. 
  • Security safeguards: 
    • Encryption in transit and at rest (AES-256 or similar). 
    • Strict access controls and multi-factor authentication. 
    • Regular security audits, vulnerability assessments, and audit logging. 

7. Your Rights & Choices

Under HIPAA and applicable state laws (e.g., California), you have the right to:

  • Access and Portability: Request copies of your data in electronic form within 30 days. 
  • Correction: Request changes if the information is inaccurate or incomplete. 
  • Deletion: Request account and data deletion post-service; retained data only as legally required. 
  • Opt‑out: Withdraw consent for marketing or non-essential communications. 
  • Authorization Rights: Provide specific permission for uses beyond standard care (e.g., third-party research). 

If you believe your privacy rights have been violated, you may file a complaint with us at privacy@taqtikhealth.com or in writing at the address below or with the Secretary of the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

8. Minors

Our Service is for adults aged 18 or older. We do not intentionally collect data from individuals under 18. If such data is discovered, it will be promptly deleted.

9. Cookies & Tracking

  • Essential cookies: Manage sessions, authentication. 
  • Analytics cookies: For aggregated performance tracking (no third-party advertising trackers, consistent with best practices). 

10. Changes to This Policy

We reserve the right to update this policy. Significant changes will be communicated via email or platform notifications. Revised policies are effective upon posting, with the updated date reflected above.

11. Contact Us

Our Privacy Officer is responsible for overseeing this policy and HIPAA compliance.

If you have questions or wish to exercise your data rights, contact:
 Email: privacy@taqtikhealth.com
 

Mailing Address:

Taqtik Health Inc.

1900 S Norfolk St, Suite 350, 

San Mateo, California, United States 94403. 

P: + (408) 329-9382